I am an Interaction Designer for a corporation that manufactures hardware and builds software for Datacenter infrastructure management. Before I got into the field of Human Factors, my background was business analysis and web design. I have 20 years of design experience that includes 3d computer animation, virtual reality, customer facing e-commerce systems, interactive multimedia, video game development, corporate branding and web-enabled applications. As an Interaction Designer I practice a few different design methodologies. I use User Centered Design (UCD) by following Contextual Design practices. This includes collecting user data through Contextual Inquiry, and transforming user data into tangible deliverables such as mental models, personas, or concept models. I am also use Action Centered Design, by focusing on Activity Theory. This is the process of breaking down user activities, tasks, actions and operations. When it’s time to create UI’s I follow Behavior Centered design by focusing on common design patterns, and interactions that make sense. Scrum project management means that my work is done iteratively. Wireframes and prototypes are tested by users to acquire feedback before development begins. I also create information architecture, and documentation to support all of my design efforts. My diverse work experience has spanned industires from large international corporations, government contractors, freelance marketing consultants, video game developers, video production companies, and multimedia developers. I am the liason between customers, users, business owners, and developers. My focus is on User Experience (UX), business process, and solid design. The most important thing is that I am passionate about the work that I do. I also enjoy music, spending time with my son, and reading up on User Experience (UX) related material.